{"id":29197,"date":"2026-04-21T11:11:50","date_gmt":"2026-04-21T11:11:50","guid":{"rendered":"https:\/\/digitalvyaparseva.store\/himalayan\/?page_id=29197"},"modified":"2026-04-21T11:12:42","modified_gmt":"2026-04-21T11:12:42","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/digitalvyaparseva.store\/himalayan\/return-refund-policy\/","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"\t\t
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1. Eligibility for Returns<\/strong><\/span><\/h2>

We accept returns only under the following conditions:<\/p>

  • Product received is damaged or defective<\/strong><\/li>
  • Wrong product has been delivered<\/li>
  • Product is missing from the order<\/li><\/ul>

    \u26a0\ufe0f Note: Due to the nature of food products, we do not accept returns for reasons like taste preference or change of mind.<\/p>

    2. Return Request Time<\/strong><\/span><\/h2>
    • You must raise a return request within 24\u201348 hours of delivery<\/strong><\/li>
    • Requests made after this period may not be accepted<\/li><\/ul>

      3. Return Process<\/strong><\/span><\/h2>

      To request a return:<\/p>

      1. Contact us via email or phone<\/li>
      2. Share your Order ID<\/strong> and issue details<\/li>
      3. Provide clear photos or videos<\/strong> of the product<\/li><\/ol>

        Once verified, our team will process your request.<\/p>

        4. Refund Policy<\/strong><\/span><\/h2>
        • Refunds are issued only after product verification<\/li>
        • The refund will be processed to your original payment method<\/li>
        • Processing time: 5\u20137 business days<\/strong><\/li><\/ul>

          5. Replacement Policy<\/strong><\/span><\/h2>
          • In case of damaged or incorrect products, we may offer a replacement instead of a refund<\/strong><\/li>
          • Replacement delivery time will depend on your location<\/li><\/ul>

            6. Non-Returnable Items<\/strong><\/span><\/h2>

            The following items are not eligible for return:<\/p>

            • Opened or consumed products<\/li>
            • Products without original packaging<\/li>
            • Items returned without proof<\/li><\/ul>

              7. Cancellation Policy<\/strong><\/span><\/h2>
              • Orders can be cancelled before dispatch only<\/strong><\/li>
              • Once shipped, cancellation is not possible<\/li><\/ul>

                8. Shipping Charges<\/strong><\/span><\/h2>
                • If the return is due to our error (damaged\/wrong item), we will bear the shipping cost<\/li>
                • Otherwise, shipping charges are non-refundable<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  1. Eligibility for Returns We accept returns only under the following conditions: Product received is damaged or defective Wrong product<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29197","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/pages\/29197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/comments?post=29197"}],"version-history":[{"count":4,"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/pages\/29197\/revisions"}],"predecessor-version":[{"id":29201,"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/pages\/29197\/revisions\/29201"}],"wp:attachment":[{"href":"https:\/\/digitalvyaparseva.store\/himalayan\/wp-json\/wp\/v2\/media?parent=29197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}